Delivery Information & Charges

COVID-19 DELIVERY INFORMATION

In order to protect both delivery staff and customers as much as possible, our couriers have policies in place to ensure safe delivery for everyone. Please refer to their latest updates below.

Please be aware that because of reduced staff numbers, and the occasional need for team members to self–isolate, our normal shipping times may be subject to delay and we are not currently able offer next day delivery.

If you are an overseas customer, please note that all parcels may be subject to additional delays. This is due to the fact that all parcels are being collected and stored at central depots until there is enough volume of shipments going to the designated country to make it viable. We apologise for this additional delay and thank you for understanding during these difficult times.

Stay up-to-date with our couriers latest information at:

Royal Mail: www.royalmail.com/coronavirus
DPD: www.dpd.co.uk/covid-19-bulletins
UPS: www.ups.com/gb/en/about/news/important-updates.page

CHRISTMAS DELIVERY INFORMATION

Order before 3pm on Tuesday 22nd December using our next day service for pre-Christmas delivery.

FREE UK* Delivery on Orders Over £40

Pricing For Mainland UK Orders Under £40

Small Parcels - £2.75 - approx 1-3 days

Medium Parcels - £3.75 - approx 1-3 days

Large/Heavy Parcels (Delivered by courier, signature required) - £6.75 - approx 2-3 working days

* Excludes Channel Islands.

Free Ireland Shipping: ANY ORDER OVER £150.00(Delivered by courier, signature required)

Free EU & Channel Islands Shipping: ANY ORDER OVER £399.00 (Delivered by courier, signature required)

• There is no delivery on Saturday, Sunday or bank holidays.
• We charge you for your order when we ship your goods. 
• We do not charge your credit card for any item until it is ready to ship.
• If your item is not in stock, we will put it on back order for you. You will only be charged when you backorder is shipped.
• Due to new laws, we are unfortunately unable to ship any items containing gas canisters to any overseas destinations.

Non-Mainland UK & Worldwide* Shipping Zones

International customers will be pleased to know that we can arrange delivery of your purchases Worldwide with reasonably low prices and high reliability. We will only charge you the best rates available to us - these are checked against different providers regularly to ensure the best rate available.

Please note we cannot ship to the following destinations: Aland Islands, Afghanistan, Antarctica, Bouet Island, British Indian Ocean Territory, Christmas Island, Cocos Keeling Isalnds, Cuba, Falkland Islands, French Southern Territories, Heard Island & Mcdonald Islands, India, Iran, Iraq, North Korea, Myanmar, Nauru, Niue, Norfolk Islands, Palestine, Pitcairn, Saint Barthelemy, Saint Helena, Saint Kitts & Nevis, Saint Pierre & Miquelon, Sao Tome & Principe, Somalia, South Georgia & South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Timor-lest, Tokelau, United States Minor Outlying Isalnds

* Please note for worldwide deliveries, extremely large orders may be check-weighed before despatch. We will then advise of any additional charges.